We start with the business, not the design
Before anything gets built, we want to understand how you sell, communicate, and follow up today.
About Platinum Presence
Built by Someone Who Understands Business, Sales, and Customer Experience.
Platinum Presence combines business operations, customer-success experience, sales strategy, writing, branding, and real-world knowledge of contractor businesses. We do more than make materials look better. We help organize how a company presents its value from the first impression through the final follow-up.
Our Approach
We work on the whole presence, not just the parts that look good.
We respect the trades
We work with people who do skilled, physical work for a living. Our job is to help that work get seen clearly.
We don't oversell what we can deliver
We won't promise leads, revenue, or guaranteed results. We build the materials and systems that let your work speak for itself.
Founder
Lindsay Metternich
Founder | Creative Strategy, Customer Experience & Operations
Lindsay helps business owners turn scattered ideas, services, and customer materials into a clear and professional business presence. Her background includes customer success, client onboarding, business operations, payroll and HR technology, sales presentations, website content, and customer communication.
At Platinum Presence, Lindsay leads creative strategy, messaging, design development, project organization, vendor coordination, and the complete customer experience. She focuses on making sure every part of a business—from its website and sales materials to its proposals and follow-up communication—feels consistent, credible, and easy for customers to understand.
Our Approach
The Platinum Presence Approach
Platinum Presence combines sales strategy, customer experience, business operations, writing, branding, and design. We do more than make businesses look better. We help skilled contractors present their value clearly, build customer trust, and create a more consistent experience from the first impression through the final follow-up.
Why Contractors?
Skilled work deserves a presence that matches it.
Skilled contractors often perform excellent work but struggle to communicate that quality through their websites, proposals, sales materials, and follow-up. Platinum Presence was created to close that gap.